Flow Solutions Experts
FloWorks has long-standing relationships with leading industry participants:
- FloWorks has a proven track record of providing excellent service to our customers
- 70+ MRO contract customers and supplier agreements with an average length of relationship of 15 years
- Well-established, long-standing relationships, with ~70% of sales from customers with 10+ year tenures
- Has a critical role in the distribution chain by providing customers with essential products and services in a timely manner
- Inventory coverage and branch network enables high-quality and efficient service
- FloWorks has expanded domestically to provide coverage to our core customers’ operations
- Access to and availability of mission-critical products in times of short supply.
- Experienced and knowledgeable sales force with systematic processes optimized to align with customer needs.
Capabilities
- Branch locations in geographies with high concentrations of industrial customers
- Experienced and knowledgeable leadership with strong reputations in flow solutions products
- Broad portfolio of reputable valve, actuator/actuation components, valve controls, safety relief valves, pump, & other rotating equipment, and specialty PFF manufacturers
- World-class supplier alignment, built through decades of stability throughout business cycles
- Proven MRO capabilities leveraging local relationships and adequate inventory of required products
- Customer service competence that has won numerous and recurring customer awards
- Strong balance sheet and credit profile important to new and growing customers
Customer Advantages
- Supply chain alignment providing advantageous inventory positions from preferred mills and manufacturers
- Customer intimacy at local facilities, building a reputation of trust and reliability
- Knowledge and expertise on specialty materials, valves and automation capability
- Ability to manage supply to large capital projects across a wide SKU base
- Digital integration with our customers improving order processing speed and accuracy, and reducing costs