FloWorks takes both quality and safety processes very seriously through every aspect of our daily flow solutions and fluid handling business. We emphasize continuous improvement in the quality of our products and the service we provide to our customers. FloWorks team of professionals maintains a fully documented quality control program to make sure that every specification requested by our customers is met. Our commitment to providing the highest industry standards in customer satisfaction remains our highest priority.
FloWorks participates in annual audits on all major suppliers and has a strenuous NCR (Non-Conformance Reporting) process throughout our branch network to track both incoming issues and customer challenges. This NCR process includes a complete workflow for root cause analysis and efficient resolution and corrective actions to prevent future occurrences.
We, the employees of FloWorks, are determined to do our job right the first time, enabling our customers to get the product they need when required.
To implement the Quality Process, we set the following goals:
Safety is not just an action; it is a behavior and a part of our culture. By incorporating a monthly training program with our employees on key safety topics, we work hard to keep safety at the top of our associates’ minds. We also engage it with our valued customers.
FloWorks is committed to consistently conducting business that provides an injury-free and healthy workplace.
As a team, this will be accomplished without compromising our commitment to pollution prevention practices, or the health and safety of our employees.
FloWorks and its employees will:
FloWorks is not a singular entity but rather a family of award-winning companies that have come together to provide their customers with superior service and a wide selection of high-quality inventory.